Shipping Policy for FabricPavoGuard

Effective Date: November 27, 2024
Website: www.fabricpavoguard.com
Address: 298 Cherry Tree Drive, Jacksonville, Florida, United States
Phone: (904) 302-9641
Email: info@fabricpavoguard.com

Introduction

At FabricPavoGuard, we are dedicated to ensuring that your orders are delivered safely and efficiently. This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased through our website.

1. Shipping Options

a. Domestic Shipping

We offer the following shipping options within the United States:

  • Standard Shipping: Estimated delivery within 5–7 business days.
  • Expedited Shipping: Estimated delivery within 2–3 business days.
  • Overnight Shipping: Next-business-day delivery for orders placed before 2 PM EST.

b. International Shipping

  • We ship to select international destinations. Delivery times vary depending on the destination and customs processing.
  • Customers are responsible for any customs duties, import taxes, or other fees imposed by their country.

2. Shipping Costs

a. Domestic Shipping

  • Shipping fees are calculated based on the weight, dimensions, and destination of your order.
  • Free standard shipping is available for orders exceeding $100 within the United States (terms apply).

b. International Shipping

  • Shipping costs for international orders will be displayed during checkout based on the destination and selected shipping method.

3. Order Processing

a. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

b. Order Confirmation

  • Once your order is processed, you will receive a confirmation email containing order details and tracking information.

4. Delivery Timeframes

a. Estimated Delivery

  • Delivery times depend on the shipping method and destination.
  • While we strive to meet delivery estimates, delays caused by weather, customs, or carrier issues are beyond our control.

b. Tracking Information

  • A tracking number will be provided via email once your order has been shipped. You can use this number to monitor your shipment’s progress.

5. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping addresses.
  • FabricPavoGuard is not liable for delivery failures or delays resulting from incorrect or incomplete address information.

6. Lost or Delayed Shipments

a. Reporting Issues

  • If your shipment is lost or delayed, please contact us at info@fabricpavoguard.com within 7 days of the expected delivery date.
  • Provide your order number and tracking details to facilitate resolution.

b. Resolution Options

  • Depending on the circumstances, we may offer a replacement or refund for lost shipments.

7. Damaged or Incorrect Items

a. Reporting Damages

  • If your order arrives damaged, notify us within 48 hours of delivery.
  • Include photos of the damaged item and packaging for assessment.

b. Incorrect Items

  • If you receive the wrong item, contact us immediately.
  • We will provide a prepaid shipping label and arrange for the correct item to be sent.

8. Shipping Restrictions

  • We do not ship to P.O. boxes, APO/FPO addresses, or regions where delivery is restricted by law.
  • Certain products may have shipping limitations based on size, weight, or legal restrictions.

9. Returns and Refunds

For details on returning shipped items or requesting a refund, please refer to our Refund and Returns Policy.

10. Changes to This Shipping Policy

FabricPavoGuard reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on our website, and significant updates will be communicated directly to customers.

11. Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us: